We are committed to protecting your privacy and ensuring the ethical use of data in accordance with global data protection regulations and responsible AI development standards.
This Privacy Policy outlines how we collect, use, disclose, and safeguard your data when using our Voice AI solutions, including lead qualification, appointment booking, follow-ups, and analytics dashboards. By using our services, you agree to the collection and use of your data in accordance with this policy.
1. Data Collection
We collect only the data necessary to provide and improve our services, including:
- Business Contact Information: Name, email address, phone number, company name.
- Interaction Data: Generated call transcripts, user inputs, call metadata (e.g., timestamps).
- Usage Data: Log files, feature interaction metrics, dashboard usage.
- Device Information: Browser type, operating system, IP address (for analytics and security).
2. Data Usage
All data is used solely to enhance product features, improve lead qualification, provide analytics, and support client operations. No data is sold or shared with third parties without explicit consent.
3. Data Security
We implement industry-standard encryption and security protocols to protect sensitive data and ensure compliance with data protection laws.
4. Your Rights
Clients may request data deletion or export at any time. Requests can be made via our support portal.